Technology has upended how we interact with our customers. Traditional brick-and-mortar storefronts and selling techniques must be rethinked in order to remain at the forefront of change.
This will mean innovating the sales process, amplifying efficiency without using physical products and exploring a new experience characterized by the use of digitized tools such as virtual reality and social engagement. The embodiment of this new approach will be the store of the future, a physical space that is more than simply somewhere for customers to go to buy products. Instead, these customer centric venues will embolden the bonds between digital and physical, and write a new, interconnected story for both businesses and customers founded on the idea of customer experience innovation.
Together with Luxottica, we invite you to our second joint H-ACK to develop the knowledge and skills to navigate through this rapidly changing landscape.
We offer two free shuttle services: